Is there a song limit?
Yes. the limit is 15000 songs
Should the music files be loaded using a folder structure e.g. Artist or put all the files flat at the root folder?
Either way works. We just suggest folders as it's easier to navigate.
Do you get a forced gap between tracks on playback? e.g. if you are playing a live album do you get interruptive gaps?
There is a gapless option in the [Music Settings] menu.
Can I load and play audible books?
If the books are on your pc / laptop in a compatible file format, then yes
Can’t load music to H2
Check if H2 is correctly connected to your computer
Check if HX is in [USB Mode] – [USB]
Check if the MicroSD card is correctly inserted and not damaged
Check if you have music file in the MicroSD card
Can’t hear music when playing
Check if the volume is too low
Check if your earphone is will plugged and not damaged
Check if your music file is well supported and not damaged