Ÿ   Press and hold the Power button for 8 secs to reset the device. The status light will be off, and all setting will return to factory.

Ÿ   Press and hold the Power button for 3 sec. If the status light does not light up, please charge the player for at least 10 mins and power on again.

Ÿ   If the status light does not light up after 10 mins of charging or if the status light does light up but the screen is dead, please contact our customer support.