FAQ

Player freezes

Ÿ   Press and hold the Power button for 8 secs to reset the device. The status light will be off, and all setting will return to factory.


Can’t power ON the H2

Ÿ   Press and hold the Power button for 3 sec. If the status light does not light up, please charge the player for at least 10 mins and power on again.

Ÿ   If the status light does not light up after 10 mins of charging or if the status light does light up but the screen is dead, please contact our customer support.


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Customer Service:

Support@HIFIWALKER.com

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